There are several steps that businesses should consider when migrating to new data centers. Following are ways to ensure that the right colocation provider is chosen prior to migrating to a new facility.
Learn How the Provider Got Started
A data center colocation provider should have a solid understanding of the industry. Reliable providers that know what they’re doing will have a long record of operating colocation data centers and will be able to demonstrate an extensive knowledge of the industry. A good provider will not have gone through the mergers and acquisitions that other less reliable providers may have experienced.
Providers should also own their own facilities rather than leasing from others, as they may charge customers more to help pay off the facility owner’s costs for additional space.
Make Sure Providers Offer Sufficient Customer Service
Dependable colocation providers usually offer on-site customer service with localized experts. They should also be able to provide a complete track record that proves the effectiveness of their response. Providers with unskilled employees and a history of too much acquisition aren’t as likely to give customers what they need.
Pick a Provider with Consistent Facility Relocation Strategies
If a provider purchases or leases another facility, it may decide to move out of a previous one, which can be inconvenient for customers that benefit from existing local facilities. To avoid this, it’s best to choose a provider that owns its own facilities and puts the needs of customers over relocation needs.
Avoid Providers that Deal with Third Parties
Another important aspect to consider is the use of third parties for multiple capabilities. For example, a provider may partner with another company for network connectivity. If that partnership falls through, customers will need to turn to a different provider for network connectivity. To avoid this headache, it’s ideal to select a provider that offers both network connectivity and facility resources in a bundle on its own, helping to guarantee that dissolved partnerships won’t negatively affect customers.
Check for Vulnerability to Outages and Other Risks
Another element that can devastate data centers is the tendency to experience outages. Customers can suffer from severe loss of revenue if outages are frequent and last long enough. To prevent this issue, make sure providers experience minimal outages by looking at their history. A good provider will also remain transparent about any history of security breaches, fires, and other aspects of their company such as its environmental footprint. Providers with few issues are likely to help customers benefit from effective procedures and innovative systems.
With these elements in mind, businesses can better determine which data center colocation provider is right for them.