The U.S. Bureau of Labor Statistics predicts that Millennials are likely to comprise 50% of the national workforce by 2020, and as much as 75% by 2025. Businesses are beginning to recognize that these individuals are valuable in many ways, including the effective adoption of unified communications (UC) technologies.
UC uses tools such as instant messaging, email, and video chat in a single platform that allows employees to more easily communicate with each other from nearly any location. The main influence behind the increase in UC adoption is the Millennial generation.
How Millennials Are Changing the Landscape
Millennials have benefited from instant communication technology that allows them to easily connect with individuals from any location at any time. Many Millennials are used to this technology out of the workplace, so it’s natural for them to want to utilize that same innovation on the job. This means that if employers want to appeal to the Millennial generation, implementing UC systems is a necessity.
A study published by Bentley University found that 77% of Millennials think that more flexible work hours would result in greater productivity, with 40% relating the same belief regarding remote and virtual work. Also according to the study, many stated that they would be willing to sacrifice pay and promotions in exchange for increased flexibility. The nine-to-five system is becoming obsolete as a result.
Pros and Cons of Unified Communications
There are many reasons for businesses to implement UC. It allows organizations to employ people from nearly anywhere in the world, and retain a dynamic work schedule that helps maintain a consistent workflow. Businesses that operate without any kind of UC system face the risk of falling behind the competition and deterring Millennials—an increasing majority of the workforce.
On the other hand, UC doesn’t come without its risks. Ransomware and hacking attacks are some of the many threats that businesses face, but they can more easily avoid these issues with an effective security system that includes a reliable backup plan.
Ultimately, utilizing UC in business operations can prove invaluable to a business, encouraging Millennials to remain productive and become a part of the company’s success. Without a UC system, companies close themselves off to this lucrative generation.