Traditionally, CTOs, CIOs, and other IT administrators were seen in a “back office” light. They were there to research and implement the technologies that the company needed to expand. However, cloud services are now moving IT services off-site. It’s easy for a company to start to wonder whether it needs an on-site IT department at all.
Rather than being a source of worry, this can be an opportunity for CIOs.
An increasing number of CIOs are discovering the opportunities inherent in cloud computing. Rather than threatening their jobs, the rise of the cloud brings opportunities to expand their role within a company.
A Truly Internal IT
IT administrators facing C-level execs who are interested in off-siting their computing services need to move quickly. These sorts of changes, once made, are often hard to undo.
Currently, very few strategic executives have a data or computer sciences background, which is where the opportunities lie. Smart CTOs who move quickly demonstrate their worth by deflating myths surrounding outsourced cloud services. Let’s look at how this might happen.
1. Administrative Delays
Every “layer” of cloud services adds at least one more layer of bureaucracy. When dealing with multiple cloud providers, systems incompatibility can create significant barriers to integration. Whenever there’s any trouble, someone is going to be on the phone with tech support.
The more that’s handled in-house, the more quickly trouble gets resolved.
2. Slowed Response Time
Corporate flexibility is a serious consideration today. Companies need to be able to respond to changes in the market or global news within days– or potentially even hours.
However, outsourced services are highly limiting in this regard. A company relying on an offsite advertising firm, for example, could have a workflow in place that runs in four to six week cycles. Conceiving and implementing new ideas quickly becomes nearly impossible in such a system.
3. Data Disconnection
A good database of client and lead information is one of the most valuable tools that a business can have. Ultimately, the company that understands its market best is the one that will find the best products and services to offer.
So, why would a company want their most useful database in someone else’s hands?
This is one of the big dangers of getting locked into hosted and offsite services. A company becomes disconnected from the data that it needs to make decisions. On the other hand, a CIO or CTO sitting on their own customer database can become a truly invaluable part of virtually any department’s planning.
4. Maintaining Strategic Vision
Keeping outsourced services “on the same page” can be a logistical nightmare for many companies. A cloud host is providing exactly the services listed in the contract– no more and no less. If strategy changes, someone has to make sure every affected cloud service is (and can be) brought in line with it.
A strong internal IT department will have the ties necessary to understand the strategic vision of a business. There won’t be a question of whether one proverbial hand knows what the other is doing, so long as an empowered CIO keeping communications flowing.
Evolve With Technology
Technology has a bad habit of creating “evolve or die” scenarios for businesses, but, in most cases, the opportunities are at least equal to the potential drawbacks.
Successful CIOs and CTOs will look to expand their usefulness to their organization. A strong in-house IT department can enable robust and responsive corporate strategies but only if IT admins can demonstrate their worth.