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How to Choose the Best Unified Communications Provider and Features for Your Company

Unified communications is growing at a fast pace, so make sure you know how to prioritize the features you need.Unified communications has celebrated impressive growth and advances in recent years. However, the race to offer new and better features, as well as an increasingly crowded market of unified communications providers, can leave potential clients feeling a bit overwhelmed when making decisions regarding the best features for their company.

So many choices can stunt the decision-making process in choosing a unified communications provider, or worse, a client may choose the wrong provider because they’re unable to identify the best solution for their needs.

As the communications field becomes more varied, it can also be challenging to foster seamless integration among all the different tools that are available. Employees in any given organization are going to have preferences about how they interact with colleagues, vendors, and customers, and each of these platforms needs to be able to work seamlessly with the others.

What you need for unified communications: The evaluation of various systems can complicate the goal of your system transition as you work through all the available features. What companies typically need is a scalable and cost-effective system that puts its focus on the user experience by combining video and voice calling, collaboration and screen sharing, and instant messaging with presence management. The system should also be able to integrate with other platforms and devices with secure service and open standards to allow for flexibility.

There is potential for unified communications to provide for streamlined interactions that group conversations across all platforms and devices and significantly improve business processes. Geographically dispersed teams will be able to collaborate and communicate no matter where they are and in real time.

The features you should look for in your unified communications solution:

  • Choose a unified communications tool that allows you too access any document at any time, from anywhere.
  • Determine whether the unified communications solution will integrate well with other platforms you’re currently using and those you plan to access in the future.
  • Check out the security features that are offered, and look for standards-based security protocols.
  • Choose a solution that puts the user experience at the forefront of the offering.
  • Insist that your vendor commits to an open approach that promotes compatibility with your other platforms and tools.

When you choose T2, you’ll appreciate our commitment to partner with you, month after month, to help you achieve your business goals through the right unified communications system. Contact us today to learn more.

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