In a business environment where workplace collaboration is now considered the norm, how are consumer-focused companies implementing end-to-end security? According to industry experts, many commercial entities are simply emulating the security infrastructures of companies like Apple and WhatsApp.
To combat unsolicited messaging and foreign intrusion, Apple revamped its security infrastructure to protect all its iPhone users and data. Similarly, WhatsApp amended its messaging technologies so that no one could access messages except for end-user clients. These changes have served as models for businesses wishing to incorporate stronger levels of encryption for their communications technologies.
Issues with Encryption
While encryption is now commonplace for collaborative efforts, it is still not easy for companies with cloud-based messaging and communications. This is due to the following obstacles:
- Cloud technologies are consistently changing and evolving, resulting in newer encryption modules that must be adopted and implemented by subscribers.
- Cloud-based services are now adding more features, including bots, artificial intelligence, and even third-party integration.
- The above-mentioned features are simply known as “valued additions”. However, this means that third party vendors will still have full access to user data and content.
To tackle this form of “accepted intrusion”, companies in the cloud are looking for stronger and more durable forms of encryption. In fact, they are seeking codes and programs that will protect user data and transmissions from even recognized vendors and services providers. In an industry that is blanketed with so many forms of encryption, is it possible to secure the right balance between content access and privacy?
Encryption Solutions in a Nutshell
There is no concrete answer to the current encryption dilemma. However, IT experts still play a pivotal role in encrypting codes and establishing access, eligibility, and defense for messaging programs. In other words, companies cannot go either way with encryption; not too insecure, but also not too clamped down. They must collaborate to find common ground and acceptable levels of encryption for all parties involved.
To that end, businesses should use fully locked down end-to-end consumer messaging tools. This means companies can take advantage of existing encryption and security codes without investing in other paid messaging apps.
Enterprise Messaging Providers
While WhatsApp seems to be a plausible solution, it is not the only program in town. Enterprise messaging providers also feature end-to-end encryption databases for all messaging platforms. However, services like Slack and HipChat are designed to be less strict when it comes to recognized intrusion. The latter includes IT involvements, especially during periods of downtime and maintenance. Certain clients may also have access to these internal chat databases, which can seriously impact privacy. With this in mind, user content and data can still be breached, and hackers may easily be able to intrude as well.