Make those minutes count

Create Superior Collaboration Without Overlap and Overspending

Collaboration tools are necessary for optimizing communications, but enterprises are using overlapping technologies.Collaboration tools are a necessity in today’s market, where instant responses are expected and a growing remote workforce demands virtual meetings and file-sharing capabilities. Across many enterprises, collaboration is occurring, but often without a cohesive strategy for managing or optimizing these tools. There’s a lot of overlap and overspending happening with communications, where multiple apps are chosen for various collaborative features.

It’s important to streamline every area of IT in order to remain competitive and offer a superior end-user experience, and collaboration tools may be a good place to start. Take a look at four steps you can take to begin the process:

Start with a collaboration technology assessment: An audit will allow you to get a full picture of the tools that are being used and what they are being used to do. Look at data, but also allow for open conversation where employees can easily divulge the tools they’ve been using. This will help you identify shadow IT and determine how to prevent its use in the future. Identify areas where there is overlap in the features provided by the various applications.

Consolidate the solutions: The average enterprise shuffles between four collaboration tools to piece together a good solution for their teams’ needs. Each of the tools may not be used to its full potential, but the enterprise is still paying the subscription fee. Keep in mind, too, that the total cost of ownership goes beyond subscriptions, with deployment costs, minute-based fees, and support contracts also contributing to the total.

Build a cohesive collaboration solution: Applications exist that will solve your challenges through a single tool. There are three basic areas you should evaluate when determining which collaboration solution to invest in:

  • Interoperability: The solution you choose should work well with the other systems you regularly access, and should make it easy for your vendors and other business partners to engage with it.
  • Reliability: Don’t underestimate your need for quality video or how much disruption in your business processes can cost your company. Invest in a provider that offers reliability.
  • Security: Make sure all data in motion is encrypted and be sure all your solutions are safe within your enterprise’s firewall.

Get key stakeholders involved: Consolidating your collaboration tools requires the buy-in of key managers and others that can help “sell” your new solution. Involve others in evaluating application options and in other phases of the process. Once you’ve decided, enlist these leaders to help build positive energy about the change throughout the company.

With today’s global communications systems, your employees no longer have to be in the same room to work together effectively. Modern networks allow individuals around the world to collaborate in real-time through voice, video, and web-conferencing. T2 has the tools to allow you to meet, chat, share, and collaborate from anywhere, on any device. Contact us for more information.

How to Choose the Best Unified Communications Provider and Features for Your Company

Unified communications is growing at a fast pace, so make sure you know how to prioritize the features you need.Unified communications has celebrated impressive growth and advances in recent years. However, the race to offer new and better features, as well as an increasingly crowded market of unified communications providers, can leave potential clients feeling a bit overwhelmed when making decisions regarding the best features for their company.

So many choices can stunt the decision-making process in choosing a unified communications provider, or worse, a client may choose the wrong provider because they’re unable to identify the best solution for their needs.

As the communications field becomes more varied, it can also be challenging to foster seamless integration among all the different tools that are available. Employees in any given organization are going to have preferences about how they interact with colleagues, vendors, and customers, and each of these platforms needs to be able to work seamlessly with the others.

What you need for unified communications: The evaluation of various systems can complicate the goal of your system transition as you work through all the available features. What companies typically need is a scalable and cost-effective system that puts its focus on the user experience by combining video and voice calling, collaboration and screen sharing, and instant messaging with presence management. The system should also be able to integrate with other platforms and devices with secure service and open standards to allow for flexibility.

There is potential for unified communications to provide for streamlined interactions that group conversations across all platforms and devices and significantly improve business processes. Geographically dispersed teams will be able to collaborate and communicate no matter where they are and in real time.

The features you should look for in your unified communications solution:

  • Choose a unified communications tool that allows you too access any document at any time, from anywhere.
  • Determine whether the unified communications solution will integrate well with other platforms you’re currently using and those you plan to access in the future.
  • Check out the security features that are offered, and look for standards-based security protocols.
  • Choose a solution that puts the user experience at the forefront of the offering.
  • Insist that your vendor commits to an open approach that promotes compatibility with your other platforms and tools.

When you choose T2, you’ll appreciate our commitment to partner with you, month after month, to help you achieve your business goals through the right unified communications system. Contact us today to learn more.